Contact Us

Questions or Comments 

Please use the contact form below. 

Incorrect/Damaged items

Please email our customer service department at contact@unfinishedwoodco.com. Please include a photograph of the item and your order number to expedite the replacement process. 

Custom Order Requests

Custom Requests are available and considered on a case by case bases. Please send an email to contact@unfinishedwoodco.com with a detailed description of the project including the approximate size, expected quantity and any supporting photographs. Please note, we are unable to cut any copyrighted material unless you have written permission to do so. If it is a product that we can design and cut, we require a $25 upfront design fee to create the custom artwork. It will take 4 to 5 business days for us to create the artwork which we will email to you for your approval. More complicated designs may take longer to create. If the project will cost more than $25 for us to sample, we will disclose any additional fees in the email.